What's IVR ?
Interactive voice response (IVR) is a technology that allows a computer to interact with humans through the use of voice and DTMF tones input via keypad.
IVR allows customers to interact with your company’s host system via a telephone keypad, after which they can service their own inquiries by following the pre-recorded dialogue.
Can I make a test call ?
Sure you can test our simple IVR system by calling number +2 0127 775 6954
Why IVR ?
These some reasons to use IVR for you business:
- Allow you to automate customer support: Your customers can help themselves.
- Reduce transfer errors: IVRs transfer calls to the correct department, without fail.
- Improve your professionalism of your company.
- Increase company efficiency: Agents will be less likely to place calls on hold.
- Improve customer satisfaction: Quick and easy for your callers to do business with you.
- Availabe 24/7: No human agent will set the whole day to respond to caller !
- Reduce costs: IVR allows customers to access information without having to interact with an agent. Fewer agents means lower staff costs

IVR Applications
- Voicemail system.
- Automatic attendant to transfer and direct incoming phone calls.
- Caller ID display and log.
- Linking caller inputs to a database.
- Remote computer control (e.g., restarting server by phone).
- Remote FAX sending (this will require additional software/hardware).
- Customer account self-check.
One important feature that we can install your IVR on land line or mobile line or both, so you caustomer can reach you easier.
Request IVR System quotation ...